The Tourism, Leisure and Hospitality Business Survey 2019

chris - archant

Thank you to everyone who has participated in the 2019 survey. To download a copy please click here.

Businesses across the region from the tourism, hospitality and leisure sector including restaurants, hotels and tourist attractions as well as retailers in the tourism hotspots participated.

There is a lot of good anecdotal evidence in the tourist sector but this survey provides an opportunity to mark the current trends with a series of valuable statistics. The survey highlights the strengths and weaknesses of the industry as well as its economic benefits to the region. It is not only an important awareness tool used by key decision makers, tourism organisations and government both local and national, but the results can also help participants to create tailored business development plans.  Furthermore, it provides a benchmarking tool to see how businesses compare year on year.

The continued (and growing) support for this survey is very much appreciated, and we would like to thank all those that support us.


As always, we understand and respect the confidentiality of the data provided by businesses for the survey. We do not publish the details of any individual participants to any organisation although for those businesses who provide information we can produce for them a bespoke benchmark report against the sector as a whole. If you would like clarification on our confidentiality guarantee we have more information here or alternatively please call me on 0330 024 0888 or email and we will be happy to discuss our policy with you.

Chris Scargill

Tourism, Leisure & Hospitality Partner
Larking Gowen

If you would like a hard copy version of the survey please email

Chris Scargill

Tourism, Leisure & Hospitality Partner
MHA Larking Gowen

sponsors - archant                                       Our sponsors;  Richard Turvill  – Camplings Linen,  Joanna Nicholls – Howes Percival,

Chris Scargill – MHA Larking Gowen,  Andy Wood – Adnams

We will be holding two results seminars for both Norfolk and Suffolk

Who should attend?
If you are a tourism, leisure or hospitality business and would like to see the results of the 2019 survey, please join us at one of our exclusive launch events.  Our speakers will share their insights from the results of the survey and discuss the issues affecting the sector.

When and where?
22 May 2019
Barnham Broom, Honingham Road, Norwich
NR9 4DD Click here to book!
23 May 2019
Kesgrave Hall, Hall Road, Kesgrave, Ipswich
IP5 2PU Click here to book!

“ The Tourism Business Surveys are an important barometer of how the industry feels about itself, it highlights the big issues and gives us crucial data to plan the way forward. Its effectiveness and usefulness to the sector is indisputable, and that’s why Visit Norfolk urges everyone to take part.”

“ Hundreds of businesses have already shared their information for the purposes of historic surveys and we have based our reputation on continuing this confidentiality.”